MOISTURE SALONS POLICIES:
*Please Make sure you read this new Policy just added*
Cancellation Policy: All appointments must be cancelled 48 hours before scheduled appointment. A fee of the entire service missed for ALL Cancellations after the 48 hour period.
With the New Online System you are required to set one up with including your credit card on file. This is a requirement for all clients. Sorry I had to do this. I was having to many clients that would not show up or last minute cancellations. The benefit of the new system is that you can reserve products, and pay in advance for your upcoming appts., view and change any upcoming appts and the ability to make new future appts. (**if you need help setting this up we will be happy to help you through the process**)
*** Only in Emergency circumstances (work schedules doesn't constitute as an Emergency)will this fee be waived and at the discretion of the Owner of Moisture Salon. ***
Please Contact the Salon Directly to reschedule or Cancel. If after Hours please do not call salon but leave an email at email@example.com
Arriving Late will only cut into the service time you have with our stylists based on the time your appointment is scheduled for.
NO SHOWS: Clients who "No Show"will be required to pay service fee in full for missed appointment.
If you arrive at the day of your service and your hair is either pulled back, up in a pony or a braid you may be charged the full service cost depending if we can actually work with your curls in the state they are in when you arrive. FYI
Hair Preparation Fee: ALL clients must come with their hair in workable condition.
- Tangled, knotted hair required more time and attention.
- Excessively WET OR DAMP hair also requires more time and attention that time away from your service time.
There will be an additional $10.00 Service Fee for an pre-drying and detangling services required.
YOU COULD AND WILL BE CHARGED IF YOU SHOW UP WITH YOUR HAIR NOT IN THE MANNER FOR US TO CUT IT.